Questions
The things people ask before hiring us
With real numbers, including the ones most studios would rather discuss on a call.
Cost and timelines
How much does it cost to build a web app?
A web app with user accounts, an admin panel and payments typically runs $16,000–$23,000 and takes 7–11 weeks. A marketing website with editable content is $4,000–$6,000 and takes 2–3 weeks, and an app on both iOS and Android with accounts and notifications is $20,500–$29,500 and takes 9–14 weeks. You can get a figure for your own specification in about two minutes using the estimator on this site — no call required.
What is the smallest project you take on?
Around $2,500. Below that the overhead of scoping, designing and testing properly costs more than the work itself, and we would rather turn a project down than do a bad version of it. If your budget is under that, a good freelancer is usually a better fit than a studio and we are happy to say so.
Do you charge a fixed price or by the hour?
Fixed price for defined projects, which is what most clients want: you know the number before you commit and it does not move unless the scope does. We also offer a monthly retainer from $6,000/month for continuous work, and hourly billing for small one-off jobs. We do not bill hourly on fixed-scope work, because that makes our incentives the opposite of yours.
Why is the estimate a range rather than a price?
Because at the point you fill in the estimator, nobody knows the details yet — including us. The range is roughly plus or minus 18%, which is honest about that uncertainty. A single number at that stage would be false precision, and the studios that quote one usually revise it upward later.
Working with us from another country
Do you work with clients outside Thailand?
Yes — most of our work is for clients abroad. We have live client platforms in the United Kingdom and the United States, and we work with clients across the UAE and the Gulf. Repario in London and Done Your Deal in the US are both linked from our portfolio, so you can look at the actual product rather than a case study about it.
How does the time difference work?
Bangkok is UTC+7. That gives roughly a full working day of overlap with the UAE, a usable morning overlap with the UK, and no live overlap with most of the United States — which is the point. US clients send feedback at the end of their day and read the answer at breakfast, so a review cycle that takes two days with a local team takes one with us.
What language do you work in?
English, for everything: calls, documentation, code comments and commit messages. If you need Thai-language support for an end product we can build that, but the working relationship is in English.
Can we meet in person?
You are welcome at the Bangkok office, and we travel for projects where it is warranted. In practice almost all of our client relationships run entirely remotely, including ones that have lasted years — video calls, a shared board, and a working link every two weeks.
How projects run
Do I own the code?
Yes, outright. You own the code, the designs, the repository and the hosting accounts, and they are in your name from the start rather than transferred at the end. We do not hold anything hostage, and you can take the project to another team whenever you want.
How long before I see something working?
Around week four on a typical project. We work in two-week blocks and each one ends with a link you can open, not a status report. That is deliberate: if the project is going in the wrong direction, you find out while there is still budget to change it.
Can you take over a project someone else started?
Often, yes. We start with a paid audit — usually a few days — to work out what state the code is in and what it would cost to finish or stabilise it. Sometimes the honest answer is that rewriting is cheaper than inheriting, and we will tell you that even though the audit is the smaller piece of work.
What happens if the project goes wrong?
Fixed-scope work is fixed: if we underestimated, that is our problem, not a change request. If the scope genuinely changes because you have learned something, we reprice that piece and you decide. And because you own everything from day one, walking away costs you nothing beyond what has already been delivered.
After launch
What happens after the project ships?
Support plans start at $400/month and cover monitoring, security patching and bugs. Software decays whether or not anyone touches it — dependencies expire, certificates lapse, Apple and Google change their rules — so something has to cover that. You are not obliged to buy it from us, but you should buy it from someone.
What technologies do you build with?
Mostly TypeScript: Next.js and React on the web, React Native or native Swift for mobile, and Postgres — usually via Supabase — behind them. We choose boring, widely-used tools on purpose, so that whoever maintains it after us can hire for it.
Do you sign NDAs?
Yes, and we will sign yours rather than insisting on our own. We can also work under your contract terms and your security requirements; tell us what you need before we start rather than after.
Do you build LINE Official Accounts?
Yes — it is one of the things we do most in Thailand. LIFF apps that run inside LINE for booking and ordering, Messaging API chatbots with handover to a human, rich menus, LINE Login and LINE Pay, and the integration into whatever POS, CRM or booking system you already run. Packages start at ฿45,000 for a properly set-up account and run to ฿450,000+ for selling and fulfilling inside LINE. There is a full page on it at /services/line-oa.
Do you build AI features?
Yes — assistants over your own data, document processing, search and automation. We will also tell you when AI is the wrong answer to your problem, which is more often than the current market suggests. An AI feature that impresses in a demo and irritates in daily use is a net loss.
Something we haven’t answered?
Ask it directly. We reply within 24 hours, and we would rather answer an awkward question now than after you have signed something.